Terms and conditions of sale
The general terms and conditions of sale are valid between the customers of epood24.eu (hereinafter: Customer) and Kulla OÜ, the owner of epood24.eu (hereinafter:epood24.eu).
The general terms and conditions of sale are in accordance with the laws and regulations in force in the Republic of Estonia. The product information, pricelist and purchase information on epood24.eu are used as a basis.
Merchant is responsible for processing clients data and he shares with Maksekeskus AS only information that is related to transactions
Changes to the sale terms and price list shall come into force when published on epood24.eu . In case the Customer has submitted his or her order before the changes came into effect, the previous ordering terms apply for the Customer, unless otherwise provided by law or in the terms and conditions of sale.
By submitting an order in the epood24.eu store, the Customer confirms that he or she is familiar with the terms and conditions of sale and agrees to them.
Placing an order
Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid via an online bank transfer or using another payment method.The contract enters into force when the amount payable is transferred to the bank account of the online store.If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, butno later than within 14 daysof receiving the notification.
Payment terms and conditions
Quick and convenient Estonian bank links: Swedbank, SEB Pank, Luminor Bank, Coop Pank.
Credit cards: Visa (Verified by Visa) and Mastercard (Securecode)
Invoice payment (goods posted upon receipt of transaction)
Prices of all products sold in the epood24.eu web shop include 20% VAT, are presented in euros and include shipping costs within Estonia. A 15 euro additional fee is added to orders within Europe.
The Customer may select the suitable postal service provider when making the purchase. Delivery prices include VAT.
Transport and delivery
Delivery time in Estonia is 1 to 2 days on business days, 4 to 5 in Finland. Over Europa 5-7 day.
In case the goods do not satisfy the Customer’s expectations, the Customer is entitled to return them within 14 days after the receipt of the goods. In such a case, the customer shall cover the postage costs. The returned product must be undamaged, in its original packaging and unused. The money is returned to the Customer within 14 days after the return of the goods to our warehouse.
Matters not regulated under these terms and conditions shall be governed by the legislation of the Republic of Estonia and legal acts regulating relations between parties.